Talk to us

We read everything sent to the addresses below and answer every genuine mail — product questions, data partnerships, billing, and privacy requests alike.

Customer support

Support address is published on the pricing page once commercial sales open. For anything about the calculator, market feeds, your account, or billing — this is the fastest route. Include the garment or scenario you were costing when you hit a problem; it makes the answer faster.

Privacy & data

Privacy address is published in our privacy notice. For data-export requests, deletion requests, or questions about the retention policy, write to the privacy address and we will respond within the statutory window.

Before you write

The pricing page covers plan limits, the refund policy explains how cancellations work, and the status page shows whether a feed is degraded before you file a report.